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OUR POLICY  

CUSTOMER CARE

At Marina Mount, LLC, we don’t just sell dock accessories — we build lasting relationships. From the moment you reach out to us until you have your product, our team is here to support you every step of the way.
 

How We Support You

  • Friendly Service – Our team is available to answer questions about products, installation, and maintenance.

  • Expert Guidance – Not sure which dock or accessory fits your needs? We’ll help you find the perfect solution for your lakefront lifestyle.

  • After-Sale Support – We stand behind our products and are here to help with troubleshooting, warranty questions, and care tips.

  • Maintenance Advice – We provide guidance on seasonal care and upkeep so your Marina Mount products.
     

Contact Customer Care:  we’re just a call or click away:

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PRIVACY & SAFETY

At Marina Mount, LLC, we respect your privacy and are committed to protecting your personal information. Whether you’re browsing our website, requesting a quote, or making a purchase, we want you to feel confident that your data is secure.
 

​Information We Collect

  • Contact details (such as name, phone number, email, and address) when you request information or place an order.

  • Payment information when processing purchases.

  • Basic website usage data (like pages visited) to improve our site and services.
     

How We Use Your Information

  • To process orders, deliver products, and provide installation or support services.

  • To respond to your inquiries and provide customer care.

  • To improve our products, services, and website experience.

  • We do not sell or share your personal information with third parties for marketing purposes.
     

Security Measures

  • Our website uses secure encryption (SSL) to protect your personal and payment information during transmission.

  • Payment details are processed through trusted third-party providers and are never stored on our servers.

  • We take reasonable technical and organizational steps to safeguard your information against unauthorized access, disclosure, or misuse.
     

Your Choices

  • You may request access to, correction of, or deletion of your personal data at any time by contacting us.

  • You may opt out of marketing communications by following the unsubscribe link or contacting us directly.

TERMS & CONDITIONS

Effective Date: October 1, 2025
 

1. Introduction

Welcome to Marina Mount, LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our products, services, and website. By accessing or purchasing from us, you agree to these Terms.
 

2. Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction) to use our services or purchase our products.
 

3. Products & Services

  • All products and services are described as accurately as possible.

  • We reserve the right to change or discontinue any product/service at any time without prior notice.
     

4. Orders & Payment

  • Orders are not binding until accepted by us.

  • Payment must be made in full at the time of order, unless otherwise agreed.

  • We reserve the right to cancel or refuse any order at our discretion.
     

5. Shipping, Delivery & Installation (if applicable)

  • Delivery timelines are estimates and not guarantees.

  • Risk of loss transfers to you upon delivery.

  • If installation is included, you agree to provide safe access to the site and necessary utilities.
     

6. Returns, Refunds & Cancellations

  • Damaged items must be returned within 30 days, no returns on custom builds, etc.

  • Refunds will be processed in accordance with our refund policy.
     

7. Warranties & Disclaimers

  • Products may come with a manufacturer or limited warranty.

  • Except as expressly provided, we disclaim all warranties, express or implied, including fitness for a particular purpose.
     

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
 

9. Intellectual Property

All content, branding, images, and materials provided by us are owned by Marina Mount and may not be copied or used without written permission.
 

10. User Conduct

You agree not to misuse our products, services, or website.
 

11. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.
 

12. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance.
 

13. Contact Information

For questions regarding these Terms, contact us at:
Marina Mount LLC, 12324 E 86th St., Unit 278 , Owasso OK 74055
1-877-8MARINA  (1-877-862-7462)

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • affirm 

  • AfterPay

Payment Methods
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